We did spot a variety of species on Sunday evening and ended the GBBC on a high note:
Speaking of notes, Found at the Library:
"Sells in Farm every Saturday
Extra money for organic.
A lil harder to grow organically
Why price is higher."
[on torn end of notebook paper, in a grown person's handwriting, probably]
"False for Vicki
False for me
True for me"
[on pink sticky note]
The army green ("with little Air Force patches, in fact" reports big brother) jacket of a small patron. Mother came back in when the two boys couldn't locate it. She yelled at SP a bit (HOW COULD YOU LOSE IT!? WE WEREN'T IN HERE TEN MINUTES?), then snipped at staff a bit.
Though computers were crashing around me, and though the tone of her voice made my shoulders tense up, I had the presence of mind to reply that No, we don't have a "form for when something is stolen or lost in the library," but that I would be happy to call the police -- "The police!" She snorted. "I'm not wasting my time!" -- Or take her name and number and call if it turned up at the library.
Whew: the right answer. Like so many customer service hot-under-the-collar moments, listening and a small action did the trick.
Happy Thinking Day to Girl Scouts and Girl Guides Everywhere!