Because blogging is faster: Thanks, Barrie, for the mediation so I am less uncertain about Kuhlthau's Information Search Process!

Amazing, insightful, useful reading on information service to NextGens (born 1982-2002)in Library Journal, here. Annoyingly, authors Abram and Luther lost Gen X somewhere; all of their comparisons have the "as opposed to the way we Boomers think" tone. To paraphrase Apu, there are 80 million of us, you know (source).