Bummer

As a life-long Girl Scout -- and professional staff member for seven years -- I frequently have to hear about someone's terrible experience with a bad troop leader, an un-fun camp. Seemed like one of the many ways librarianship would be a refreshing change is that people wouldn't have bad things to share, but they do. Like this tubmlr's tale, I find myself wondering if I should come out and say "geez, sorry your town's library is terrible."