What??
Did that caller just say, "Hang on, I'm in class," when I asked for her library card number to place a hold?! You know what: probably. I read to Horoscope Man earlier so I know the full moon is nearly upon us.
Showing posts with label library characters. Show all posts
Showing posts with label library characters. Show all posts
Monday, May 16, 2011
Thursday, January 27, 2011
A 50ish woman working on an online college degree was shocked - shocked! - to hear that public libraries don't support college-level homework. K came out and eased her way into the event. Later, K mentioned that she's told that woman scores of time she needs a college library or to use our journal database. Sigh.
Just after her, an older man wanted "biographies of world leaders" -- as DVDs. Something about the way he put it -- and the fact that he knew he needed Clinton, Kennedy, and Idi Amin -- made me think he was taking a class, too. Whether this was background info he had missed these last few decades or his actual research, I can't say. Or maybe it is just for fun, or for date night or whatever. I thought of him as I read this.
Just after her, an older man wanted "biographies of world leaders" -- as DVDs. Something about the way he put it -- and the fact that he knew he needed Clinton, Kennedy, and Idi Amin -- made me think he was taking a class, too. Whether this was background info he had missed these last few decades or his actual research, I can't say. Or maybe it is just for fun, or for date night or whatever. I thought of him as I read this.
Tuesday, December 07, 2010
Tuesday, November 23, 2010
Monday, November 09, 2009
In the Arts Section
Nice T-D article about local man, and sometime patron of my lib, honored in the National Portrait Gallery’s Outwin Boochever Portrait Competition. The portrait of his father gives us a little more of a regular patron than we like to see, but it is powerful.
I found Blake Gopnik's article in the Sunday Washington Post interesting, too. In short: yeah, nudes in art are meant to, um, arouse the passions.
Nice T-D article about local man, and sometime patron of my lib, honored in the National Portrait Gallery’s Outwin Boochever Portrait Competition. The portrait of his father gives us a little more of a regular patron than we like to see, but it is powerful.
I found Blake Gopnik's article in the Sunday Washington Post interesting, too. In short: yeah, nudes in art are meant to, um, arouse the passions.
Wednesday, June 10, 2009
Ref Desk Random
Helpless Job-Applier is here, again.
I tell overweight woman I will not do anything about the body odor of the man next to her. I point out other PCs available.
HJA
Books she placed on hold an hour ago.
HJA
How to print.
Stormy: Misty's Foal
HJA
HJA
Surprise a 60-something with the news that fiction is arranged by the author's last name.
City map.
HJA
Distinguished Alumnus of this Lib calls; I put him on hold to check something for him. When I pick up again, he notes that our hold music sounds "spacey" -- like Dr. Who. Awesome.
And now, Angry Facebooker is here. . . I'm stopping this list before I cry!
Helpless Job-Applier is here, again.
I tell overweight woman I will not do anything about the body odor of the man next to her. I point out other PCs available.
HJA
Books she placed on hold an hour ago.
HJA
How to print.
Stormy: Misty's Foal
HJA
HJA
Surprise a 60-something with the news that fiction is arranged by the author's last name.
City map.
HJA
Distinguished Alumnus of this Lib calls; I put him on hold to check something for him. When I pick up again, he notes that our hold music sounds "spacey" -- like Dr. Who. Awesome.
And now, Angry Facebooker is here. . . I'm stopping this list before I cry!
Friday, March 27, 2009
Um, Me?
Crabby Lady: I can't find any of these books on the shelf with the novels. They're for the book club.
Me, looking at list: Oh, book club! Well, this first one is a kids' book we're discussing . . .
CL (with disdain): Uh. I don't know who picked these books.
Me: Well, the librarians make suggestions and the members of the book club, too. I suggested that one.
Crabby Lady: I can't find any of these books on the shelf with the novels. They're for the book club.
Me, looking at list: Oh, book club! Well, this first one is a kids' book we're discussing . . .
CL (with disdain): Uh. I don't know who picked these books.
Me: Well, the librarians make suggestions and the members of the book club, too. I suggested that one.
Friday, January 30, 2009
Many People Are Nice
A coworker, over at the big library, wants to make a point about blogging about good things that happen at the lib. There are too many whiny blogs, she says.
Sometimes, I like to vent. Sometimes, I feel the need to tell a funny patron story. I do feel like I'm teetering on a Professionalism fulcrum. I don't mind reading the complaining blogs from time to time. Some force little practice scenarios into my head: Wow, I wonder what I will do when I get someone like that?
With D as a role model, today I will pause to be grateful for a nice fellow. He was in the middle of the front row of PC, just next to a cell phone-talker. I gave the young woman my pat cell phone phrase -- "Ma'am, I'm sorry, we ask that you use your cell phone outside of the library" -- and she said No, this is important. At the other end of the row, a man needed help: he couldn't get his e-mail by typing MYNAME[at]gmail[dot]com in the address bar. I sorted him out and eyed the woman. She migrated to the lobby.
Nice Man got up from his computer, smiled and said, "That's some tough job you have."
At my lib, random patrons often thank us for trying to rein in mayhem or just for being here. It feels good.
A coworker, over at the big library, wants to make a point about blogging about good things that happen at the lib. There are too many whiny blogs, she says.
Sometimes, I like to vent. Sometimes, I feel the need to tell a funny patron story. I do feel like I'm teetering on a Professionalism fulcrum. I don't mind reading the complaining blogs from time to time. Some force little practice scenarios into my head: Wow, I wonder what I will do when I get someone like that?
With D as a role model, today I will pause to be grateful for a nice fellow. He was in the middle of the front row of PC, just next to a cell phone-talker. I gave the young woman my pat cell phone phrase -- "Ma'am, I'm sorry, we ask that you use your cell phone outside of the library" -- and she said No, this is important. At the other end of the row, a man needed help: he couldn't get his e-mail by typing MYNAME[at]gmail[dot]com in the address bar. I sorted him out and eyed the woman. She migrated to the lobby.
Nice Man got up from his computer, smiled and said, "That's some tough job you have."
At my lib, random patrons often thank us for trying to rein in mayhem or just for being here. It feels good.
Friday, August 15, 2008
Running Start
At about 2 minutes to opening, the phone rang. Since H had just announced she'd unlock the door, I grabbed it. Ah, Horoscope Man! I didn't recognize his voice, and at first thought he wanted to come read back issues of the paper. When he launched into a long explanation of why he couldn't come in -- naming the car part that needed replacement so I'd know he was for real -- I knew who it was. I'm not much of a reader of the paper, so it took forever to find the horoscopes. When I finally got him off hold, the phone, naturally rang in two more calls! After I picked H.M. up again, I got to read five horoscopes; I only had to re-read one.
Then Golf Guy wanted to say Hi, and I guy angled to borrow some headphones, and then a lady wanted Ginter Park Branch in the city, not us. (I got to test the Delicious bookmarks I'd just created on that last one. I'm not sure that using those is any faster than going to the link I have on the blog for My Lib.) Normally, Firdays are way slower than this!
At about 2 minutes to opening, the phone rang. Since H had just announced she'd unlock the door, I grabbed it. Ah, Horoscope Man! I didn't recognize his voice, and at first thought he wanted to come read back issues of the paper. When he launched into a long explanation of why he couldn't come in -- naming the car part that needed replacement so I'd know he was for real -- I knew who it was. I'm not much of a reader of the paper, so it took forever to find the horoscopes. When I finally got him off hold, the phone, naturally rang in two more calls! After I picked H.M. up again, I got to read five horoscopes; I only had to re-read one.
Then Golf Guy wanted to say Hi, and I guy angled to borrow some headphones, and then a lady wanted Ginter Park Branch in the city, not us. (I got to test the Delicious bookmarks I'd just created on that last one. I'm not sure that using those is any faster than going to the link I have on the blog for My Lib.) Normally, Firdays are way slower than this!
Subscribe to:
Posts (Atom)